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Regarding the prevention of viral outbreaks

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Regarding the prevention of viral outbreaks at Hoshino Resorts RISONARE Yatsugatake

At our hotels, we are taking precautionary measures against the recent outbreak of COVID-19 by prioritising the health of our guests and staff. This includes thorough sanitation of guest rooms and public spaces, and the additional provision of alcoholic sanitisers across the resort, as well as all customer facing staff wearing face mask for safety.

Additional services will be available at our buffet-style restaurant:
1. Provision of personal tongs and/or chopsticks for each guest to use when self-serving meals.
2. An optional take-away service for guests to enjoy their meals in their rooms.
3. High-temperature dish washing and disinfection of meal trays as usual.

As always, we strive to provide a safe and comfortable stay for our guests.